Forum Discussion

Sanziago's avatar
Sanziago
Seasoned Newcomer
11 months ago

Connecting to Ultimate Team is not possible at the moment

Hello, I’ve been trying to login ultimate team since yesterday and it keeps kicking me out. At first I was able to login but it would disconnect sometimes. Now I can’t login at all. I can access clubs and other online session. I tried checking for any maintenance thats going on I can’t find any. Is there any fix to this? My internet is fine and reads at 800 MBPS so I don’t think it’s my internet. 

6 Replies

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    11 months ago

    Hello there, when this occurs do you receive an error message of any kind?

    What exact happens when you run into the issue?

    Darko 

  • Sanziago's avatar
    Sanziago
    Seasoned Newcomer
    11 months ago

    When I try to login ultimate team it says “Connecting to Ultimate Team is not possible at the moment. You will now be returned to the Main Menu”. I can access other online modes but not Ultimate Team. I’ve also tried deleting my squads in web app and still doesn’t work

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    11 months ago

    Hello Sanziago can you open your companion app and make a change or two to your squad there and then try launching the game again.

    Darko

  • Sanziago's avatar
    Sanziago
    Seasoned Newcomer
    11 months ago

    Ive tried this already and it didn’t work. 

  • imjistme's avatar
    imjistme
    Seasoned Newcomer
    11 months ago

    Hey I have been having the same issue too s8nce Monday morning it hasn't let me to play hut.        Kee9s saying network connection issues