Forum Discussion

Sanziago's avatar
Sanziago
Seasoned Newcomer
6 months ago

Connecting to Ultimate Team is not possible at the moment

Hello, I’ve been trying to login ultimate team since yesterday and it keeps kicking me out. At first I was able to login but it would disconnect sometimes. Now I can’t login at all. I can access club...
ea help
login issue
EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
6 months ago

Hello there, when this occurs do you receive an error message of any kind?

What exact happens when you run into the issue?

Darko 

Sanziago's avatar
Sanziago
Seasoned Newcomer
6 months ago

When I try to login ultimate team it says “Connecting to Ultimate Team is not possible at the moment. You will now be returned to the Main Menu”. I can access other online modes but not Ultimate Team. I’ve also tried deleting my squads in web app and still doesn’t work

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    6 months ago

    Hello Sanziago can you open your companion app and make a change or two to your squad there and then try launching the game again.

    Darko

    • Sanziago's avatar
      Sanziago
      Seasoned Newcomer
      6 months ago

      Ive tried this already and it didn’t work. 

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