Solved
Downloading EA Data
Hello,
I am currently trying to download my EA data. From my understanding, it is meant to take a few hours at most, however mine has currently been on 'preparing your data' for almost 48 hours and I was just wondering what I can do to fix this as I need my data ASAP.
Thank you!
Hey r34hayden,
I'm afraid there isn't anything you can do to speed up this process, and you'll need to wait for the notification that your data is ready to download. However, since it's been almost two days since your request, it may be worth reaching out to our live support team to confirm that it's still being processed.
Let us know how it goes, thanks!
