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991MOLI's avatar
991MOLI
Newcomer
1 day ago

EA Account ban

I'm a gamer from mainland China. Five days ago, my account was inexplicably blocked by the ea team. I didn't use third-party software to play games. I love this game very much. I complained three times. They all used to make sure that I hung up to be perfunctory. I really have no choice.

1 Reply

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    11 hours ago

    Hey @albertaistoocold​ this isn't something we on the forums can assist with.

    I understand it's frustrating, but we simply don't have the ability to discuss your account with you here.

    What you can do is go ahead and appeal the ban here

    Provide as much info as you can about the issue, and our team will investigate.

    Darko