Forum Discussion

Lito1L's avatar
Lito1L
Seasoned Novice
5 months ago
Solved

EA Account connects but can't play ?

Hey guys,I've been reading some of the posts and it's beyond ridiculous what I'm seeing 👀 In my case I downloaded the battlefield 6 beta and went to jump on and it comes back with a QR barcode amd s...
discussion
login issue
  • Lito1L's avatar
    Lito1L
    5 months ago

    No i actually don't see,but I just talked with an advisor and they unlinked one account but I still can't get in bcuz of another old account and there's probably more so I'll have to probably let them know of the other email accounts until they are all unlinked .....That's what I'm guessing but it's kinda crazy to be honest it should go by your Playstation console 🤷🏾‍♂️

Archenemy1191's avatar
Archenemy1191
Rising Novice
5 months ago

Exactly :( you must wait until its done. Ive waited like that 6 days. And today its finally done. So good luck my friend :/

im also really disapointed- its one of the biggest gaming company and ive never had such a bad experience with any support like with EA. Ive solve it, but to be honest- i will never buy anythinh from EA anymore…

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
5 months ago

Our team is experiencing huge demand atm Archenemy1191​ and wait times are a little longer than normal.

They are trying to get through each as quick as they can while keeping up the expected quality.

Darko

  • Archenemy1191's avatar
    Archenemy1191
    Rising Novice
    5 months ago

    EA_Darko​  sorry, but average waiting time in this 6 days was 300minutes. And everytime agent answered not afte 300, but lets say after 600minutes. And they aswered at 1 oclock in a morning : “Because you are not answering, we will close the case.” There is no chance to connect with support on phone, only this way - so i expect company as is EA will have at least enought agent to comunicate in normal time. For me, this is a real shame, nothing else! Worst experience ever…
    I will never buy anything from EA anymore!

Featured Places

Node avatar for EA Community Discussion

EA Community Discussion

Looking for a place to post? If your topic doesn’t fit in a specific game forum - whether it’s about EA accounts, general questions, or brainstorming ideas - this is the spot!Latest Activity: 12 minutes ago
3,680 Posts

Recent Discussions