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Anonymous
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8 days ago
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EA Account Email Change Error Persists After Months

EA ID: Montalbot41 Hi everyone, I'm having trouble changing the email address associated with my EA Account, and I'm wondering if anyone else has experienced this issue. Whenever I try to change m...
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  • EA_mplsnow's avatar
    EA_mplsnow
    7 days ago

    Hey Anonymous​, 

    Sorry to hear that there's been difficulty updating the email address associated with your EA account. 

    It sounds like you've already tried most of the general troubleshooting steps, so it'd be best for you to connect with our live support team for further assistance. An advisor can take a look at the account with you to see what might be preventing this change, as we don't have access to account information here on the forums. 

    Let us know how it goes, thanks! 

EA_mplsnow's avatar
EA_mplsnow
Icon for Community Manager rankCommunity Manager
7 days ago

Hey Anonymous​, 

Sorry to hear that there's been difficulty updating the email address associated with your EA account. 

It sounds like you've already tried most of the general troubleshooting steps, so it'd be best for you to connect with our live support team for further assistance. An advisor can take a look at the account with you to see what might be preventing this change, as we don't have access to account information here on the forums. 

Let us know how it goes, thanks! 

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