EA account got hacked and banned after
I created an EA account so I could redeem the FC Mobile promo codes, but it recently came to my knowledge that my account was disabled (banned). The most frustrating part is that the ban was placed more than a month ago, and there was no details sent to me about this.
My account also got hacked, and the hacker changed the email and added 2FA on my account. When I contacted EA Help, they were able to help me reset my password, but they could not lift the ban. I also tried emailing EA, who responded with:
“After thoroughly investigating your account and concern, we found that your account was actioned correctly, and the sanction will remain in place.”
The most annoying part is that EA never bothered to give me any explanation regarding the ban. It’s very disturbing how such a large corporation treats account security. I don’t know if I want to continue playing EA games anymore.
