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monaberf's avatar
monaberf
Rising Newcomer
1 year ago

EA ACCOUNT LINKING ISSUE

I unlinked my EA account from my brother’s Steam account to connect it to my own, but I’m getting an error saying, “An EA account can only be linked to one Steam account.” I wasn’t aware of this rule before.

Since both accounts are less than a week old, I’d appreciate your help in linking my EA account to my Steam account. Please let me know how to resolve this. 

account linking

3 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 year ago

    Hi there. Unfortunately, we can't help with this over the EA Forums. You can open a case with an advisor to see if they can help. Please follow the instructions here for opening a case. Thank you.

  • monaberf's avatar
    monaberf
    Rising Newcomer
    1 year ago

    Hi, I would like to keep my email address associated with my account unchanged. Will they still be able to assist me in this case? Thank you.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 year ago

    You'll need to speak with an advisor to see if there are any options for this. Normally, you can only link a Steam account to one EA Account in it's lifetime.

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