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yha520lby's avatar
yha520lby
Seasoned Newcomer
2 days ago
Solved

EA accounts using an unfamiliar email cannot receive verification

Hello, EA, my Steam account is not linked to my EA account, and I do not recognize the email address on the account, which prevents me from logging into EA on the web. I want to change the email, but when I try to change it, the system sends a verification code to an unfamiliar email address. Please help me, thank you.

  • Hey yha520lby​ this can happen if you happen to link your account with the wrong EA account. Happens quite often when gaming with firneds.

    Best place to start is by taking a look at this help article

    There are links to our live support team in the article that you can use should you need.

    Darko

1 Reply

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hey yha520lby​ this can happen if you happen to link your account with the wrong EA account. Happens quite often when gaming with firneds.

    Best place to start is by taking a look at this help article

    There are links to our live support team in the article that you can use should you need.

    Darko

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