Forum Discussion

grimes654's avatar
grimes654
New Rookie
22 days ago

Ea actively preventing people from using support chat

Why is it entering i put it says this issue inst supported by an advisor this is total bs how is it not supported if it’s one or the things that was prompted in the question fill out. Was waiting in a Que for 4 hours still at 99+ I know this isn’t an issue on my part but EA so why is this happening your a big name company we’re tired of this **bleep** do your one and only job which is support it’s crazy you won’t even let us call how do I get in contact with ea if the stupid live chat they disabled

 

5 Replies

  • I’m so over this as well at this point I’m just gonna contest this as fraud to my bank

  • Hemidesequaver's avatar
    Hemidesequaver
    Seasoned Newcomer
    17 days ago

    Same here. Started the que at ~199, then it got to "99+, an agent is on the way" in about 10 minutes. Has been like this the past 1.5 hours. Kind ridiculous that they're just blatantly lying like that.

  • thomascpugh's avatar
    thomascpugh
    Seasoned Newcomer
    16 days ago

    Wouldn’t be an issue if we didn’t have to verify identity on an account made 15 years ago just to play a beta

  • Yea I tried with chat but never got helped.  I have no idea email anymore it was made in 2013 . So when I try to link my new account says another is link so it's impossible unlink for me to add new one 

About EA Community Discussion

Looking for a place to post? If your topic doesn’t fit in a specific game forum - whether it’s about EA accounts, general questions, or brainstorming ideas - this is the spot!2,517 PostsLatest Activity: 38 minutes ago