Hello, my account was stolen and the hacker who stole my account had only fc24 in his EA account and played that game for 48 hours and I couldn't get it back. Then I came to EA for help. After buying fc 25, I can't get my account back. My account is connected to Steam. We solved the problem but now the person who hacked and played the account has banned the account. I can't use any features and they won't help me.
Error code = EC:10901
Community ManagerHi there,
If you think the lock, ban, or suspension on your EA Account was a mistake, you can appeal the decision: Get information about EA Account locks, bans, and suspensions
Brother, I objected 6 times and explained that it was not my fault and that this violation was made while the account was hacked, but these guys do not care. It is really annoying. My money went to waste.
I have the same problem but the thing is i got banned for 14 days ...
