i have game pass ultimate and have my xbox acount linked to ea but whenever i try get an ea game that is included in gamepass i takes me to the ea app and only has a buy option. the right account is linked and i have tried deleting and reinstalling ea and nothing has worked so far.
Community ManagerHey georginacr97, are you sure that the EA account you are logged into is the one linked to your Xbox accountBalit5666?
If seeing an error asking you to purchase the game when launching it through the Xbox app, then it is likely the case that you are logged into the wrong EA account.
The best thing to do is log out of the EA app and on the login page, hit Forgot Password and when prompted, enter any email accounts you have to see if you can locate your main account.
Let me know how you get on.
Darko
Community Manager
Community Admin
