EA Help feature
So I’ve been trying to get help from EA for about a week now, I can’t use my ea account on the current email I use on my Xbox and it’s infuriating because I can’t connect to the EA services and i...
Forum Discussion
EA_Mako
Community Manager
Community ManagerHey ZekeXZayah,
This message just means that whichever EA account you're trying to use has already been linked to a different Xbox account. You are not able to link two separate Xbox accounts to the same EA account, even if you remove the first.
In that case, you would need to link this Xbox account to an EA account that's never been linked to Xbox before. You can check out more information on linking here, or if you're trying to make other changes to an EA account and are running into any issues, please contact support directly so they can see what other options may be available.
