Forum Discussion

SokratProtector's avatar
SokratProtector
Seasoned Newcomer
3 months ago

EA HELP is not working, (I have lost access to my old 2009 email account)

I sent 10 tickets to EA HELP, and none of them were registered by the system or appeared in the list of requests. I also did not receive any notifications by email.

 

My case list says:

"No case history

You haven't created any support cases with your EA Account."

 

But I created many support requests and wrote many times.

 

My problem:

I cannot access my account because it sends confirmation emails to a non-working email address. I just need to change the non-working email address to a working one. It's not that difficult and only takes a minute from support team.

accessibility
account linking

5 Replies

  • koolerpure's avatar
    koolerpure
    Seasoned Newcomer
    3 months ago

    i dont know if the service is down or EA doesnt care. im having the same issue and i cant even put in a ticket 

  • RTGRLLL's avatar
    RTGRLLL
    Rising Novice
    22 days ago

    have you solved your problem ? i have same issue

     

  • 9TERMINATOR9's avatar
    9TERMINATOR9
    4 hours ago

    same issue there is no support from ea, I wrote on Twitter and Instagram, tried to create support tickets — hundreds of attempts, but not a single reply.

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