Forum Discussion

ger39's avatar
2 months ago

EA Javelin Anticheat blocks antivirus software driver

Hi

What is the reason for blocking Dr.Web antivirus software by Javelin Anticheat ?

This software cannot be used at the same time as the game. Make sure it is not running, or restart your PC. (104): Dr. Web (drweblwf.sys )-when starting FC24

drweblwf.sys is legit component of Dr.Web antivirus software. This device driver is used for parental control, network antivirus and firewall services inside the Dr.Web antivirus.

Driver is signed by Microsoft and confirmed as legit software. Why your anticheat software blocks drweblwf.sys?

4 Replies

  • AntiCheatWard's avatar
    AntiCheatWard
    Icon for EA Anticheat Team rankEA Anticheat Team
    2 months ago

    I can only confirm that it is a legitimate block, and we have reached out to the vendor to discuss solutions that were rejected. I'm not able to provide further specifics at this time.

  • ger39's avatar
    ger39
    2 months ago

    AntiCheatWard​ 

    I contacted Dr.Web antivirus vendor and they informed me that in fact your anti-cheat team did not provide any solution for discussion to remove drweblwf.sys from EA anti-cheat blacklist and the actual reason for blacklisting drweblwf.sys is that it may "cause issues with actual game performance". This conclusion is most likely a mistake. I can't confirm any issues with EA games and Dr.Web antivirus software before EA introduced antivirus core component in the blacklist in their anti-cheat.

    ​​​Can I kindly ask you to contact the anti-cheat team and ask them to reevaluate the reason of blocking drweblwf.sys? I'm sure that vendor has nothing to do with online cheats and will be interested in eliminating the reasons of adding their driver to the EA blacklist.

  • um6ertx's avatar
    um6ertx
    26 days ago

    AntiCheatWard​ 

    I want to tell you that your message is not entirely correct, or you are, for some reason, trying to deceive us. I have a game FC25, which runs smoothly and does not consider the file "drweblwf.sys" as a virus, but, at the same time, the game battlefield 1 does not run, reading the same file as some kind of cheat. Are you serious? Doesn't this seem absurd to you? Why don't you want to deal with this problem? Many players have suffered and continue to suffer because you do not want to deal with this problem.

     

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