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freshavocado17's avatar
1 year ago

Kicked out of last champions game due to network error that I didn't have

I was kicked out of my very last champs game whilst I was winning. I would have got to the next rank after my last match and received my rewards, however the game kicked me out of my match and told me that my internet had disconnected. I use an ethernet cable and all of my other devices were not affected by this, my wifi was working perfectly fine. Due to this I lost out on my rewards that I spent a lot of time grinding for. I was wondering if anyone else had experienced the same?

3 Replies

  • I have now received an extra Champions entry from the EA team. However this is not what I was told I would receive in the ticket I made...

  • I have had to make 4 more tickets, and after being assured 3 more times that I would receive the correct rewards, I have found out that the EA team has decided not to give me the correct rewards. Furthermore, they told me that I was going to be answered here by someone from the team within 24 hours, however this has still not happened 4 days later. The last ticket I made, I was told that I was not going to receive the rewards and the chat was rudely ended by the support worker. All of the other tickets, especially the first one, I had pleasant experiences. I am very disappointed that I have spent so much time grinding just to receive the wrong rewards, due to a fault in fc24. This is rather frustrating...

  • flesh79's avatar
    flesh79
    Rising Newcomer
    2 months ago

    Hi, same thing happened to me and now the game’s considered I’ve already redeemed my UT Champions entry :(

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