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BurymeinGucci's avatar
BurymeinGucci
Rising Newcomer
2 months ago
Solved

Ea not sending verification email

Have been trying for the last 2 days I have troubleshoot every option and still no email received 

account info
  • EA_Poppy's avatar
    EA_Poppy
    2 months ago

    Hi BurymeinGucci​,

    There can be different reasons why the code might not arrive. Make sure to check the following:

    • make sure your inbox isn’t full
    • check the spam folder
    • check that you or your service provider haven’t blocked us
    • make sure you’re logged in to the right EA Account.
      • if you’re logged in to a different EA Account, your codes might go to the wrong email.

     

    If this doesn't help, reach out to EA support for further help. 

3 Replies

  • BurymeinGucci's avatar
    BurymeinGucci
    Rising Newcomer
    2 months ago

    I have done everything I have even added ea to my safe senders I haven’t received an email of ea since last year (fc25) they haven’t messaged me once regarding fc26 

  • EA_Poppy's avatar
    EA_Poppy
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hi BurymeinGucci​,

    There can be different reasons why the code might not arrive. Make sure to check the following:

    • make sure your inbox isn’t full
    • check the spam folder
    • check that you or your service provider haven’t blocked us
    • make sure you’re logged in to the right EA Account.
      • if you’re logged in to a different EA Account, your codes might go to the wrong email.

     

    If this doesn't help, reach out to EA support for further help. 

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