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PastorSteve44's avatar
PastorSteve44
Seasoned Newcomer
5 months ago

EA Permanently Banned My Account for Using Official Compensation Code!

EA banned me for redeeming an official Nintendo compensation code. Now I can't play the $100 game I bought or even unlink my account. Has this happened to anyone else? Looking for others who might h...
advice
ea help
login issue
PastorSteve44's avatar
PastorSteve44
Seasoned Newcomer
5 months ago

My banned account is @pastorsteve76 and I have made my appeal with full documentation. What feels overkill is that:

  1. I can’t even login to that ea account to see the status of my appeal.
  2. I can’t login to my ea account to disconnect it from my switch - making a $100 game unplayable. 

    To be wrongly banned and then bricking my device has made me rethink purchasing any further games from EA. This is not a solution. 
  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    5 months ago

    There is nothing that we on the forums can do to assist PastorSteve44​.

    You will need to follow the steps in the article I shared.

    Darko

    • PastorSteve44's avatar
      PastorSteve44
      Seasoned Newcomer
      5 months ago

      And herein lies the problem. How long before I can expect a response? Will I be refunded for purchasing early access with being allowed to actually play the game? 

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