EA please unlink an Unknown Account from my playstation

If tried every way possible to get this resolved and nothing has been done. So you let people steal our information then don’t help us. This is outrageous. EA should be boycotted. I’ll bring this to the news at this point! They got some unknown blurred out Russian email….linked to my ps5. I’ve been with ea since 2009…this is blatant theft and an issue EA refuses to resolve even when all information you can provide is sent they leave the chat and make you start all over again.