Forum Discussion

Str8Profit44's avatar
Str8Profit44
Seasoned Newcomer
2 months ago

EA update

I’ve been playing EA games for years on my PS account and never had an issue, but yesterday when I tried to load into college football it’s asking for an email address that I haven’t had access to in years. It’s a yahoo account and yahoo is saying that the account has been deactivated because of inactivity and they won’t let me access the account anymore. My PlayStation is linked to my email address that I’ve had for years now but my EA account is linked to the old email address so I’m not able to get a 6 digit code. I’m pretty sure the old email address is mailto:[edit: email address removed] but my email that is active is mailto:[edit: email address removed] . I need help with this because at this point I keep running into brick walls. Even when I try to go to the EA help website to fill out a form it’s giving me an error for the page so if I could get a little help that would be appreciated.

5 Replies

  • Following…. Bro the same thing happened to me I posted 3 different stories in the forums. I have Xbox live for years….always played just by my profile or signing in. Yesterday it asked me to verify a email linked to my EA… My Xbox account is verified to my email I had for years but my ea account is linked to an old email I don’t remember or the old cellphone number attached…. Couldn’t play my madden 26. Couldn’t play battlefield. Got thousands invested in ea and just want my stuff back….

  • Str8Profit44's avatar
    Str8Profit44
    Seasoned Newcomer
    2 months ago

    Yea and it’s crazy because the ea help page isn’t working and it’s like nobody is responding from EA on here so I guess the money we’ve spent is just gone down the drain 

  • Hello try to open the account on telephone after that open the account on laptop that need 6 digit code try other way you ll see many options after that open xbox via microsoft store and ps from the official website or install app on telephone you are able now to open the account again and try to change the password at same time if your problem don t solve post here i ll back to you or post other post

  • Str8Profit44's avatar
    Str8Profit44
    Seasoned Newcomer
    2 months ago

    I talked to someone in the chat on the ea help website. I used a computer this time and the guy help me change the email address so I’m able to play now, so try to use the website on a desktop 

  • okcsancho's avatar
    okcsancho
    New Novice
    1 month ago

    Hell yea brother a dude fixed mines on the help also in about 2 hours