EA wont delete my EA account

Update: one of my tickets now says "Resolved" and nothing has happened why wont EA delete my account and all my data?

It might be worth searching your linked email account for messages from EA Help. They may have sent you information, such as the time frame for the request being honoured.

I have checked my email every day and they havent sent anything besides the automated response when I first sent in the ticket

I want to delete my EA account and all it's info because I want to link it to my steam account but it was linked to a different steam account before and it wont let me link it to my current one and I don't want to make a new email just for an EA account  so I think the only work around is to delete my current account and remake it I don't actually own any games on my EA account I just use EA to launch steam games that require it

Anonymous 

Deleting accounts Just so you are aware EA will not Delete accounts that have Active Bans on them. The Ban would have to be lifted before you can delete the account.

From EA " We won't delete any account that has been banned. To delete your EA Account, you’ll first need to appeal your ban

Here is the link: https://help.ea.com/en/help/account/close-ea-account/  

I have never been banned or ever got a warning and my EA account is still perfectly fine that’s not the problem

Anonymous 

Well good to hear that you have no suspensions or active bans on your account.

You should be able to use the link I provided in my previous post 

I already looked at the link it just says "Talk to one of our advisors to delete your EA Account." which I've already tried to do but they wont get back to me

They should have to delete my account because according to them I have a right to be forgotten "You may have the right to have your EA Account and all associated data permanently deleted. There's no way to restore your EA Account or EA Forums account once we've processed this request. For EEA/UK residents, this is known as the Right to be Forgotten. You can use the Right to be Forgotten no matter where you live."

Hi Anonymous, 

This isn't a request we can help process through the forums. ElliotLH and Asmodeus566 are correct; these requests need the support team to process them. The only way to share these requests with them is to contact them directly.

You mentioned reaching out to them before but the chat never connected. Sometimes troubleshooting can help things sync up so you can try again and connect through. Please give these steps a try: 

• If you are on mobile, switch to PC to submit the ticket or vice versa
• Clear the browser's cache and cookies, fully close all browser windows,s and then try again
• Test it off of a different search engine (so if you're on Google Chrome, try Firefox to see if you can submit a ticket that way)
• It's no harm trying a clean boot to see if you see the same issue after either:  https://help.ea.com/en-in/help/faq/how-to-clean-boot-your-pc/

Then click on this link to reach the support team with your request.

- EA_Lanna