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3baebad87170e3ae's avatar
2 months ago
Solved

EA wont let me link to Steam acc

Every time I try to start Battlefront 2 on steam, it prompts me to put in a code that EA sent to my email, that email never appears (I have checked spam and all that), so I go back to login manually by putting in my email and password. Then it asks me for a code again and when I do this it sends me the code, I put it in, and it tells me that my account cannot be linked to my steam account because there is already an account linked to my steam account, so I logged in and checked to see the linked accounts on my EA account, and nothing is linked to it. There is also no EA linked to my Steam if that wasn't obvious. EA customer service has been terrible, I can't find anywhere to make a case on any related issues and none of the articles are helping.

  • Hello 3baebad87170e3ae​,

    EA accounts can only be linked to one platform account of its kind in its lifetime - if you'd previously linked a steam account to that EA account, it's not possible to link another Steam account to it afterwards, even if you unlinked the accounts.

    You can try contacting EA Support and explain your situation to them. Maybe they can make an exception and link the new Steam account manually. 

1 Reply

  • EA_Pythia's avatar
    EA_Pythia
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hello 3baebad87170e3ae​,

    EA accounts can only be linked to one platform account of its kind in its lifetime - if you'd previously linked a steam account to that EA account, it's not possible to link another Steam account to it afterwards, even if you unlinked the accounts.

    You can try contacting EA Support and explain your situation to them. Maybe they can make an exception and link the new Steam account manually. 

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