EA

wang19980322​ 

We do not have specific info on your ban here on the forums. We do have a specific process for ban appeals. If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in the following link:

How do I appeal a ban

Thanks.

Thank you very much for your reply. I support and understand your company's anti-cheating behavior, which is to give us players a better experience. However, from the time the game was released to now, I have actually played for less than 6 hours and was banned on the 13th. I feel and unable to play your company's game. The game is not cheap, and I really can't accept being banned like this. I have reported the appeal you mentioned, I have not received any news so far. This has caused a delay in my gaming. I hope to be able to play normally this weekend. This is my appeal address and key The case number 225363312 is the only access key that applies to your issue: 554b12c8

This doesn't work. There won't actually be someone to look into your case... YOU need to escalate this to SOMEONE who can actually look into random players getting banned... otherwise what is happening to hundreds of paying customers will continue to happen... false bans... rejected appealls...