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DrChadex's avatar
DrChadex
Rising Newcomer
3 months ago
Solved

Email Verification Menu ISSUE

Greetings, 

I have been attempting to link my brother's Steam account to his EA account. Initially, the process was progressing smoothly; however, I mistakenly entered an incorrect email address for the verification code.

When I attempted to return and correct the email address, I was redirected to the login screen and was unable to proceed further.

Would anyone be able to advise on how to resolve this issue?

  • Heya DrChadex​ 

    If you've got the wrong email address set up on your account, you'll want to contact the live support team so they can take a look and get this sorted- here on the forums we aren't able to access your account details to take a look.

    Please submit a help request here to contact live support on this. 

2 Replies

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Heya DrChadex​ 

    If you've got the wrong email address set up on your account, you'll want to contact the live support team so they can take a look and get this sorted- here on the forums we aren't able to access your account details to take a look.

    Please submit a help request here to contact live support on this. 

  • DrChadex's avatar
    DrChadex
    Rising Newcomer
    3 months ago

    thnx for the reply! I will try to contact live support. 

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