Hacked email address
EA I missed out on the battlefield 6 beta simply because I can’t log into to my ea account via Xbox. Why you might ask? Because your systems got hacked and my account is not accessible and your help ...
Forum Discussion
EA_Barry
Community Manager
Community ManagerEA Advisors tend to be super busy this time of year with Betas and new game launches. Try to start the process of contacting an Advisor early in the day so that you are present when you do eventually get through.
- Open the EA Help website
- Click “Help by Topic” followed by 'EA Account': You'll find this at the top left-hand side of the EA Help homepage.
- Then choose 'How to get back into your EA Account': This will open a guide that will share some tips.
- Scroll to the Bottom: At the end of the guide, you’ll find the “Contact Us” button. Click to start your support request
- Login or Continue as Guest: The next step will ask you to log in to your EA account. If you can't log in, you'll also see the option to continue as a guest.
- Fill Out Your Info: Enter your details, select from the available topic options, and give a description of the issue. If the topics available don't match your issue, that's ok. The context you add to the description field will help clear things up.
- Submit Your Ticket: After filling out the form, hit “Submit Ticket.”
- Choose Your Contact Option: Pick from the available contact options, and our support team will be ready to help.
Thanks.
