Forum Discussion

rfhs's avatar
rfhs
Seasoned Newcomer
2 months ago

Have had my ea account hacked

how do i contaxt ea live chat as i cant find anything 

Had my account hacked my tranfer market blocked all my tradeable players sold and quick sold and have no money or anything 

3 Replies

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hey rfhs​

    Sorry to hear someone else had gotten into your account. If you haven't already, please be sure to go through as many of these security steps as possible to help make sure your account and system are back into your control.

    After that you'll need to get in touch with our support team to help recover the account itself. As they'll need to discuss private account details, that is not something we can assist with here on the forums.

    Once you've gone through the steps linked above, there's an option at the bottom of that page to get in touch with the support team. That should let you create a new case to have them look into recovering the account with you.

  • rfhs's avatar
    rfhs
    Seasoned Newcomer
    2 months ago

    i have done the below have sent a request have gone on my blocks on my account and it wont let me appeal or anything. Hlw can i discuss the account details apart frkm aneding a request to tell you whats wrong 

  • rfhs's avatar
    rfhs
    Seasoned Newcomer
    2 months ago

    as i havent even had any email acknowlodging that i have sent that request in