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Priferiti's avatar
Priferiti
Newcomer
7 days ago
Solved

Have no access to my old mail. Can`t recover it in any way.

Please contact with me about this issue. EA support if you exist. I just need to change my mail info so I could use my EA account. I need to replace my old mail by my new  active mail in EA account. Please help.

  • Hey Priferiti​

    If you no longer have access to the email address registered to the EA account, you'll want to reach out to our support team directly so they can help update those account details. Since these forums are publicly visible to everyone, we wouldn't be able to discuss your account details or make changes here.

    If you create a new case here and select Game Support > EA Account > I want to update my EA Account information or I need help logging in to my EA Account, you should be able to get in touch with the support team so they can take a look. 

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    7 days ago

    Hey Priferiti​

    If you no longer have access to the email address registered to the EA account, you'll want to reach out to our support team directly so they can help update those account details. Since these forums are publicly visible to everyone, we wouldn't be able to discuss your account details or make changes here.

    If you create a new case here and select Game Support > EA Account > I want to update my EA Account information or I need help logging in to my EA Account, you should be able to get in touch with the support team so they can take a look. 

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