Unlinking my EA account from my old Steam account which I don't have access to.
I am in quite of a problem right now. So, I used to have a Steam account where I have games like BFV, EA games basically. After my old Steam account got hacked, I made a new Steam account and bought the EA games I used to play on my old, hacked account. I bought the EA games tried logging in. Now, because I use the same email address for my old and new Steam account AND the EA account, it says that I already linked my EA account to my existing old Steam account. I am unable to log in because ,of course, I can‘t access my old Steam account then unlink it from my EA account. I am asking, is there a way to unlink my EA account from my old Steam account without having access to it or is it that I have to resort to creating a new EA account.
Thanks!
Note: Sorry if my story may not be clear.
Hey gljga0c5poau,
That message popping up is to let you know that another Steam account was already linked here in the past, not necessarily asking you to unlink the previous Steam profile.
In fact, even if you were to unlink the old Steam account, you wouldn't be able to link a new Steam account to the same EA account. Each EA account can only have a single account from each platform linked for the lifetime of the account.
There's a bit more info about that process here, but ultimately if you have a new Steam account, you'll need to use a new EA account that's never had a Steam link as well. If you're wanting to use the same email, you can just change the email on the current account to free it up for a new EA account.
