Forum Discussion

wsglad's avatar
wsglad
New Rookie
2 months ago
Solved

Hello. Cannot change login email...

My email no longer receives any messages, changing it requires receiving a confirmation message, which it cannot receive. I want to change email, how now? Can't find account related forum or adviso...
  • EA_cuervo's avatar
    2 months ago

    Hey there, 

    If you're not getting verification codes please check the instructions below:

    Not getting codes to your email address?

    Try resending the code. If that doesn’t work, make sure:

    • your inbox isn’t full
    • you’ve checked the spam folder
    • you or your service provider haven’t blocked us
    • you’re logged in to the right EA Account.
      • If you’re logged in to a different EA Account, your codes might go to the wrong email.

    Keep your EA Account email address up to date so you can always get your codes.

    If you’re still not getting your codes, look for a past email from ea@e.ea.com and allow images to be displayed. Then, resend the verification email.

    Should you need any further assistance in relation to your account, feel free to contact EA Help: 

    How to get help with your EA Account

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