Help - 2FA codes are not sending to my phone AND email

Hi there, 

You can try to set up the app authenticator, I believe that might solve your problem. 

When you use the app authenticator, you’ll get a code from the Google Authenticator app whenever you need it.

1. Choose Authenticator app as your authentication method when you’re setting up 2FA, then select Continue.
2. Choose your device from the dropdown menu.
3. Install the Google Authenticator app for Google Play or iPhone.
4. Open the authenticator app.
5. Select Begin Setup.
6. Choose how you want to set up the authenticator:
   • Choose Scan barcode to scan the QR code from your Settings.
   • Choose Manual entry to type in your EA Account’s email address and the Secret Key from your Settings.
7. Enter the code that the authenticator gives you.
8. Select Save.

Now when we ask you for a 2FA code, you can open the app and enter the 6-digit code that appears. Each code lasts for a limited time. If the timer on the code is about to run out, wait for a new code so you have enough time to enter it.

Let us know if you have any questions.