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20251422's avatar
20251422
New Novice
29 days ago
Solved

Help got banned and i don't know why!

Soo i just managed to get back my account, and it was banned like 3 months ago! i sent multiple emails to revoke the ban but no answerr! pls help  
accessibility
account info
login issue
  • EA_Aljo's avatar
    EA_Aljo
    29 days ago

    Hi there. It can take a day or so to get a response. Make sure you don't resume your case. That can pull it from the queue and cause a delay. ToS will email you when their investigation completes.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
29 days ago

Hi there. It can take a day or so to get a response. Make sure you don't resume your case. That can pull it from the queue and cause a delay. ToS will email you when their investigation completes.

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