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BlakLyght's avatar
BlakLyght
Seasoned Newcomer
5 months ago

Help with unlinking an EA account from my PSN account

Hello everyone,

I have a problem which i cannot seem to be able to solve, any help is appreciated:

1. My PSN account is linked to an EA account for which i cannot access anymore (neither the EA account itself, i only know the email, but not the password and neither the gmail account associated with it - cannot use forget password as gmail thinks it is not my account)
2. When playing EA games (eg. BF6 Beta) on my PSN account, the game already has that "phantom" EA account linked.
3. I have created a new/fresh EA account that i would like to link to my PSN account, but i cannot seem to be able to do it.

Thanks.

account linking

5 Replies

  • CererM11's avatar
    CererM11
    Newcomer
    5 months ago

    Have the same problem my EA account i had my PSN linked to is from when i first started playing in BF3 and it was my brothers account he doesn't use anymore. So now im in the same situation want to play early access beta but cant link the PSN account to my new ea account. 

    EA should really get phone support back because by the time they prob actually get back to us with a solution that prob won't solve it either the open beta will be live. 

  • arnicarta's avatar
    arnicarta
    Seasoned Newcomer
    5 months ago

    I also purchased Battlefield 6, and when I try to access the game, my account is linked to an email address that doesn't belong to me, and I can't access the game. I've been asking EA for support for four days, but they haven't responded. I can't access the game I paid $100 for. There's no support.

  • Ohoneninefourtwo's avatar
    Ohoneninefourtwo
    Rising Newcomer
    5 months ago

    In the exact same position. I've added a support ticket but no idea how long it takes them to respond.

  • BlakLyght's avatar
    BlakLyght
    Seasoned Newcomer
    5 months ago

    Do you please have a link for where can i submit a support ticket?

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