Hidden Odds in Guaranteed Event Packs – Repetitive Players Issue

Hello EA Team and Community,

im new here and I don’t know if you discussed this matter before but anyway

I want to highlight an issue many of us have noticed with guaranteed event packs in EA Sports FC Ultimate Team.

Let’s take an example:

• A pack guarantees 1 player from a special event consisting of 20 players.
• On paper, this is a 100% guaranteed event player.
• However, after opening 10 or more packs, players often receive the same low-rated cards repeatedly, while the top-rated and most desirable players never appear.

Why this feels unfair:

• The pack gives the illusion of equal opportunity because it says “guaranteed event player.”
• In reality, there is likely a hidden probability distribution:
• High chance of pulling low-tier players (e.g., 97-rated or below).
• Extremely low chance of pulling the rare, high-rated cards (even though they are part of the 100% guarantee).
• This explains why opening multiple packs leads to duplicate low-tier players, while top-tier players feel almost unreachable.

Example Scenario:

• An event has 20 players, including 3 top-rated stars like FUTTIES
• You open 10 guaranteed packs:
• You keep getting the same 3–4 low-rated players like Lampard who I got millions time
• The rarest stars never appear, despite the “guaranteed” wording.
• This makes the 100% guarantee misleading, since the odds for top players are hidden and extremely low.

Our Request to EA:

1. Provide transparent odds for each individual player in guaranteed packs.
2. Clarify whether the pack algorithm intentionally favors low-tier players to create artificial rarity.
3. Consider adjusting the distribution so that guaranteed packs feel truly fair for the community.

We appreciate the effort to create exciting events, but hidden odds and repetitive results hurt player trust. Transparency would go a long way toward making the Ultimate Team experience fairer and more enjoyable.

Thank you for considering this feedback.