Forum Discussion

Noxity's avatar
Noxity
Rising Newcomer
3 days ago

How do I contact EA to provide proof of purchase?

I lost my product code for Late Night and the website says to contact EA with proof of purchase, but it doesn't provide any way to actually do this. There is no email, no live chat option under the issue, no phone number, nothing. I just want my game to be playable. How do I contact them?

3 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 days ago

    Hi there. You should be able to open a case with an advisor by following the instructions here. Thanks!

  • Noxity's avatar
    Noxity
    Rising Newcomer
    3 days ago

    Contact options are only available under specific topics. There is no contact option available under topics relevant to my issue

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 days ago

    Try choosing "I want to update my EA Account information".

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