Forum Discussion
3 Replies
- ElliotLH6 months agoHero+
Hi Nightstalker290,
The "Contact Us" button at the very end of this guide should let you contact EA Help. There might also be some information in the guide that could help, as I think it's about the issue you're facing.
https://help.ea.com/en/articles/ea-account/ea-account-linking/
- EA_Lanna6 months ago
Community Manager
Hi Nightstalker290,
You may be able to solve the account issue without contacting the support team. Could you share a bit about the account issue? We'll be better able to offer more specific advice from there. 🙂
- EA_Lanna
- Nightstalker2905 months agoRising Newcomer
Well a long story short is I can't link my EA account to my XBOX gamertag. I had an EA account that was attached to an old email account from several years ago that I could not access. I also was given an impression that my account was banned at some point (I assume it was hacked). I was told the only way I could link my NEW email address to my XBOX account was to change my Gamertag to something else. I have no desire to change a gamertag that is probably 25 years old to something else for one. Here are screenshots of what I get when I attempt to link or old cases were Ii have tried this before and was told change a gamertag or just deal with it. Would love to play Battlefield with friends but I can't do much because I can't link accounts. This is from a screenshot and if it was supposed to be the beginning of my email it is completely wrong. (Account for 82*****@disabled.ea.com). ANY help linking EA to my XBOX account would be great.
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- EA_Lanna1 month ago
Community Manager
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Community Admin