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Nightstalker290's avatar
Nightstalker290
Rising Newcomer
6 months ago

How do you contact EA Sports customer service?

I can't find anyway to contact customer service when I log into my EA Account. How do I make contact to resolve an account issue so I can link my EA account to my Xbox account?

3 Replies

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    6 months ago

    Hi Nightstalker290​

    You may be able to solve the account issue without contacting the support team. Could you share a bit about the account issue? We'll be better able to offer more specific advice from there. 🙂

    - EA_Lanna

  • Well a long story short is I can't link my EA account to my XBOX gamertag. I had an EA account that was attached to an old email account from several years ago that I could not access. I also was given an impression that my account was banned at some point (I assume it was hacked). I was told the only way I could link my NEW email address to my XBOX account was to change my Gamertag to something else.  I have no desire to change a gamertag that is probably 25 years old to something else for one. Here are screenshots of what I get when I attempt to link or old cases were Ii have tried this before and was told change a gamertag or just deal with it. Would love to play Battlefield with friends but I can't do much because I can't link accounts. This is from a screenshot and if it was supposed to be the beginning of my email it is completely wrong. (Account for 82*****@disabled.ea.com). ANY help linking EA to my XBOX account would be great.