My EA account was recently hacked. The attacker changed the account email and enabled Login Verification (2FA), completely locking me out. I’ve submitted the account recovery form multiple times, but I haven’t received any response or confirmation. If anyone knows a better way of getting support please share.
Community ManagerHi Florida625,
Are you selecting email when seeking help with this? Email can often be slower than our other contact options.
When you click on this link and scroll down to Still need help, can you see the live chat option?
- EA_Lanna
Community ManagerHi Florida625,
I just wanted to touch base with you! How did things go after trying out my custom link? Were you able to connect with the support team through live chat?
- EA_Lanna
