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GIRTHQUAKE58's avatar
GIRTHQUAKE58
Seasoned Newcomer
7 months ago
Solved

How to relink EA account

Hello. So for the longest time I’ve been using another Xbox account because I thought my old ea account got hacked. I tried to relink it many years later and it says it’s already linked to an @disabled.ea.com. If my account got hacked I’d like to recover it or at least get it re-enabled again so I can have all my old apex legends stuff and battlefront 2 stuff again. If anyone has any insight on how to contact an ea rep on this please let me know. Thank you! 

accessibility
account linking
advice
  • EA_cuervo's avatar
    EA_cuervo
    7 months ago

    Hey everyone, 

    If you're having issues contacting EA Help, please try selecting "EA Account" as the product and "I want to update my EA Account information" as the subject. Then scroll down the page, and you should see the chat with us option.

4 Replies

  • yukonjackas's avatar
    yukonjackas
    Rising Newcomer
    7 months ago

    do you **bleep** actually think someone on a pc is going to let you into the bios I am kicking your whole launcher to the curb

  • NaSega9's avatar
    NaSega9
    Seasoned Newcomer
    7 months ago

    Same problem here, and it seems impossible to reach anyone at EA to even file a ticket. Looking for help, it just sends you back to the "Linked accounts" for the current account, which is pointless.

    This is the message I get:

    Your accounts can’t be linked because your PlayStation™Network account ---- already linked to your EA Account for 4e*****@disabled.ea.com

    How can I "open a case" with EA? this seems to be nearly impossible.

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    7 months ago

    Hey everyone, 

    If you're having issues contacting EA Help, please try selecting "EA Account" as the product and "I want to update my EA Account information" as the subject. Then scroll down the page, and you should see the chat with us option.

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