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blakely2167's avatar
blakely2167
Newcomer
6 months ago
Solved

i am not getting emails and cant do anything without them

either i dont have access to the email or im just simply not getting the codes i cant change then email without a code and have pretty much tried everything if anyone knows how i can fix this help would be much apreciated 

  • HI blakely2167​,

    Try the following things first, as they can sometimes be the cause for not getting emails:

    • Make sure your inbox isn't full
    • Check the spam folder
    • Check that emails from EA are not blocked by your email settings

     

    If none of that helps, you best reach out to EA Support for further help with this issue. 

1 Reply

  • EA_Poppy's avatar
    EA_Poppy
    Icon for Community Manager rankCommunity Manager
    6 months ago

    HI blakely2167​,

    Try the following things first, as they can sometimes be the cause for not getting emails:

    • Make sure your inbox isn't full
    • Check the spam folder
    • Check that emails from EA are not blocked by your email settings

     

    If none of that helps, you best reach out to EA Support for further help with this issue.