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alonsotonz's avatar
alonsotonz
Newcomer
2 months ago
Solved

I am not receiving a message on my phone to verify What is the solution?

 
  • EA_Lanna's avatar
    2 months ago

    Hi alonsotonz​,

    Thanks for reaching out. If the Login Verification codes aren't coming through for you, can you make sure:

    • Your inbox isn’t full.
    • You’ve checked the spam folder.
    • You or your service provider haven’t blocked us.

     

    If that doesn’t help, please contact our support team to let you know if they can help you further from there as we can't assist with this type of issue through the forums. 

    - EA_Lanna

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