I am unable to link my PlayStation account with Steam

Question

I have been playing Apex Legends on PlayStation for about two years. Now that I have switched to PC, I wanted to transfer my progress and continue playing with the same account. However, the email address I registered at the time is no longer accessible, so I am unable to complete the email verification process.

When I started playing on PC, my progress had been reset to Level 1. I have spent a significant amount of money on this account, and I would really like to continue using my existing account rather than starting over.

I have tried everything I could find online to resolve this issue, but I still cannot complete the verification process. Since the original email address has already been deleted and is no longer accessible, I have no way to verify the account myself.

Is there any way to recover and continue using the account I previously used on PlayStation? I would greatly appreciate any assistance you can provide.

ea_mplsnow · Answer

Hey tntndekasaki​,&nbsp;
If you no longer have access to the email address registered to the EA account, you'll want to reach out to our support team directly so they can help update those account details.
The steps on&nbsp;this page would typically help you update that information, but since you no longer have access to the email, please use the Contact Us button at the bottom of the page. An advisor will need to verify a few account details and should be able to work with you to update things from there.&nbsp;
If you're receiving pushback from the NextStep bot, feel free to use this web form instead.&nbsp;
Let us know how it goes, thanks!&nbsp;