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ChoiiBoy's avatar
2 years ago
Solved

I cannot link/connect my Prime Gaming to EA ... Please help!

Hi there, I've been sent here from EA support chat, because we've exhausted all options for the issue I have:


I cannot link my Amazon Prime Gaming account to my EA account to claim Twitch Prime loot for Battlefield 2042.

I've tried all options: changing passwords, cleared browser cache, tried different browsers etc etc, always comes to the same error message as you can see in the first attachment. 

Under Connections on the EA Account site, there was an Authorized Application from prime gaming, sadly I've revoked the access in order to relink it somehow before I remembered that I should've taken a screenshot; it was authorized a couple of years ago, that much I remember.

No matter what I try, it is always the same result: "

Something went wrong...

To continue linking your EA Account to Amazon, head back to Amazon and start over."

 

The only thing I haven't checked before today was, if it says that I'm at least linked to EA on Amazons site, which apparently I am, I even relinked it just to try to make sure there is no issue there ( as you can see in the second attachment, Amazon recognizes EA website as connected ). But none of that helps, because when I try to link it from the EA site, OR from the Amazon Prime Gaming, same thing all over again and again ...

Please help me 🙂

  • Hi!

    I'm GLAD to report, that I was able to claim the loot! Maybe there was an issue with the last one, but the latest one worked!

12 Replies

  • Hi!

    I'm GLAD to report, that I was able to claim the loot! Maybe there was an issue with the last one, but the latest one worked!

  • abduliante's avatar
    abduliante
    Newcomer
    25 days ago

    Apologies for necro'ing the thread but I think there is an issue from EA side. I was not getting any drop loot. I looked into my connections and I saw this weird alpha numeric twitch name so I unlinked it and tried to link again and I got this message:
    Your accounts can’t be linked because the EA Account for *******@*******.com was previously linked to the Twitch account for yyq22k4kf8Jjk77. An EA Account can only be linked to one Twitch account in its lifetime.

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