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TheLondoner's avatar
TheLondoner
Rising Newcomer
4 months ago
Solved

I can't access any EA on PS5 - loop QR code pass change

Hi there, I tried every possible way but I can't play anymore any EA Sports game on my PS5 (regardeless I can, of course, have a EA+ 5.99 euros a month active...). Reason why: I haven't play for a lo...
accessibility
account linking
ea help
login issue
  • EA_QueenBee's avatar
    EA_QueenBee
    4 months ago

    Hey TheLondoner,

    It sounds like your PlayStation is linked to a different EA account than the one you're resetting the password to. If you don't know what that account might be, I'd recommend reaching out to our live support team. They can take a look at how they can get you back into your games.

EA_QueenBee's avatar
EA_QueenBee
Icon for Community Manager rankCommunity Manager
4 months ago

Hey TheLondoner,

It sounds like your PlayStation is linked to a different EA account than the one you're resetting the password to. If you don't know what that account might be, I'd recommend reaching out to our live support team. They can take a look at how they can get you back into your games.

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