Forum Discussion

hot_pursuit7863's avatar
13 hours ago

I can't delete my EA account and there is no live support.

I want my EA account, which I no longer use, to be closed. I cannot communicate with the advisors.

2 Replies

  • Deleting an EA account can be frustrating, especially with their limited support channels. Here's a comprehensive guide to get it done:

    all below info offer by vizag 1 day tour technical team: 

    Official EA Account Deletion Process:

    1. Self-Service Portal (Most Direct)

    Go to EA Account Settings: https://myaccount.ea.com

    Sign in to the account you want to delete

    Navigate to "Account Security"

    Look for "Delete Account" or "Close Account" option

    Follow the prompts (may require confirming via email)

    2. If the Portal Doesn't Work:

    Submit a Ticket via Web Form:

    Visit: https://help.ea.com/en/contact-us/

    Select:

    Topic: Account Management

    Issue: Delete my account

    Fill out the form (even if chat/phone aren't available)

    You'll get an email thread started

    Email Directly:

    Try: [edit: email address removed] or [edit: email address removed]

    Include in subject: "REQUEST FOR ACCOUNT DELETION"

    Provide:

    EA Account email

    Display name

    Reason for deletion

    Statement requesting GDPR/CCPA deletion rights if applicable

    3. If You're in a Region Without Live Support:

    Use VPN to Access Support:

    Connect via VPN to United States, Canada, or UK

    Access EA Help through that region

    You may get chat/phone options that aren't available in your region

    Alternative Contact Methods:

    Twitter/X: Tweet/DM @EAHelp

    EA Forums: Post in Answers HQ with account deletion request

    Registered Mail: Send physical letter to EA headquarters (slow, but formal)

    4. Important Preparations:

    Before Deletion:

    Cancel any active subscriptions (EA Play, etc.)

    Spend any remaining balance (refunds are unlikely)

    Unlink connected accounts (Steam, PlayStation, Xbox)

    Download any data you want to keep (game saves, etc.)

    What Deletion Means:

    Permanent loss of all games, DLC, and progress

    Cannot be reversed once completed

    May take 30 days to fully process

    Some data may be retained for legal reasons