Forum Discussion

servaldo's avatar
servaldo
New Novice
3 months ago
Solved

i can't play my games. someone suddenly linked ea account with my steam account.

my game i bought on steam that is distributed by ea is hacked. how to solve this? i have bought it through steam but can't play it. very disappointing. so please. fix this.

  • Hey servaldo​,

    I'm afraid we are not able to make any changes to your account on the forums, so it would be best to get in touch with our support team directly so they can help get the account updated as needed.

    If you create a new case here and select Game Support > EA Account > I want to update my EA Account information or I need help logging in to my EA Account, you should be able to get in touch with the support team so they can take a look. 

3 Replies

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Hey servaldo​,

    I'm afraid we are not able to make any changes to your account on the forums, so it would be best to get in touch with our support team directly so they can help get the account updated as needed.

    If you create a new case here and select Game Support > EA Account > I want to update my EA Account information or I need help logging in to my EA Account, you should be able to get in touch with the support team so they can take a look. 

  • the photo i attached is not my email. please i cant access the game. PLEASE. someone suddenly connected their ea account to my steam. i cant access the email because it is not my email.

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    3 months ago

    servaldo​ 

    We cannot make any changes for you via the forums. Please get in touch with support so they can take a look!

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