Forum Discussion

TleilaxuIxian's avatar
TleilaxuIxian
Newcomer
1 month ago

I currently have access to someone else's account through my Xbox account

My Xbox account is currently linked to an account that is not my own. I am able to log into EA using my Xbox account and access this account, which is not mine.

I contacted support and they said they could only fix this if I could verify ownership of this account (which isn't mine). Since I was unable to, they are unable to fix the issue.

It doesn't seem great leaving this access open, since I am able to access this account's library and friends by using my xbox credentials.

If there's a way to unlink these accounts, I would really like to not have access to an account that belongs to someone else. This really is a security issue.

account linking

1 Reply

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Sorry to say TleilaxuIxian​ but only the account owner can unlink an account or receive any info related to it.

    Could it be a friend or family member who used your console and linked accounts when doing so, happens a lot when you have friends over and they sign in.

    Darko

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