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Minionxz's avatar
Minionxz
Newcomer
1 day ago
Solved

I forgot my Email

I have access to my account through the automatic login but I completely forgot my email so I can't get access to it. Does anyone know how I can change the email to my current email address without having to go through 2 factor authentication?

  • Hey Minionxz​

    If you no longer recall or have access to the email address registered to the EA account, you'll want to reach out to our support team directly so they can help update those account details.

    The steps on this page would typically help you update that information, but since you no longer have access to the email itself it'd be best to just scroll to the bottom for the Contact us option. An advisor will need to verify a few account details and should be able to work with you to get things updated from there. 

2 Replies

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    9 hours ago

    Hey Minionxz​

    If you no longer recall or have access to the email address registered to the EA account, you'll want to reach out to our support team directly so they can help update those account details.

    The steps on this page would typically help you update that information, but since you no longer have access to the email itself it'd be best to just scroll to the bottom for the Contact us option. An advisor will need to verify a few account details and should be able to work with you to get things updated from there. 

  • cartergra's avatar
    cartergra
    Rising Novice
    1 day ago

    Try contacting supportwhile logged in. They can help verify ownership, but you generally can't change your email or bypass 2FA without verification.

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