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Adamskiii89's avatar
Adamskiii89
Rising Newcomer
4 months ago
Solved

I had to make a new PSN account, and now I can't link my new PSN account to EA.

Hi all,

What the title says.

 

For some weird reason I cant get access to my original PSN account.  I then made a new one and then tried to link my new PSN to my EA account (which I pay for annually).

It wont let me link it because it says you can only link one account?  I have unlinked my orignal account too and still nothing.

Can someone help or point me in the correct direction?

Regards,

  • Hey Adamskiii89​,

    Unfortunately if you look at our account unlinking article:

    When you link accounts, it creates a lifetime link to protect you from malicious activity and help prevent performance issues in your games.

    You can unlink your platform accounts from your EA Account if you want to link them to a different EA Account, as long as that EA Account has never had the same account type linked to it before in its lifetime.

    That means if you unlink an Xbox gamertag from your EA Account, you can’t link a different Xbox gamertag to it in the future.

    Hopefully you can regain access to your old account again so you can just relink that one.

3 Replies

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hey Adamskiii89​,

    Unfortunately if you look at our account unlinking article:

    When you link accounts, it creates a lifetime link to protect you from malicious activity and help prevent performance issues in your games.

    You can unlink your platform accounts from your EA Account if you want to link them to a different EA Account, as long as that EA Account has never had the same account type linked to it before in its lifetime.

    That means if you unlink an Xbox gamertag from your EA Account, you can’t link a different Xbox gamertag to it in the future.

    Hopefully you can regain access to your old account again so you can just relink that one.

  • So I have just lost £100+ because I cant link my new account to my EA account?  Wow!

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