Forum Discussion

KaySc0tt's avatar
KaySc0tt
Newcomer
2 months ago
Solved

I lost access to the email for this account

I've been trying to login on my pc since i made my account from console years ago, but it  the email that I've set i lost access too, idk how but it just doesn't exist anymore, when i go to change the email it just sends the code to that email, i don't have access to it anymore. does ea support help with changing the email at all because I've been trying to do this since the beginning of the year and its just tiring at this point i just want to play my ea games on pc. if support sees this please send help.

 

  • Hey KaySc0tt​  I understand that you're having some issues with the email address associated with your account. We cannot rectify this here on the forums. However, our support team is ready to assist you with this matter.

    To change your old email, the team will need to complete additional account verification. Even if you can't access your account or email, you can still submit your case on our website. For guidance, refer to this article 

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hey KaySc0tt​  I understand that you're having some issues with the email address associated with your account. We cannot rectify this here on the forums. However, our support team is ready to assist you with this matter.

    To change your old email, the team will need to complete additional account verification. Even if you can't access your account or email, you can still submit your case on our website. For guidance, refer to this article 

About EA Community Discussion

Looking for a place to post? If your topic doesn’t fit in a specific game forum - whether it’s about EA accounts, general questions, or brainstorming ideas - this is the spot!1,560 PostsLatest Activity: 2 hours ago