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Pro-devil-killer's avatar
Pro-devil-killer
Rising Newcomer
27 days ago
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I need to change my email for ea

Fc26 I use a different email duo to email being hacked

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account info
  • EA_Lanna's avatar
    EA_Lanna
    22 days ago

    Hi Pro-devil-killer​,

    If you can at all, it's worth trying to recover your email address if it's been hacked. Most email providers provide ways to help recover them, or can try to help you if you contact their support team directly.

    If the email can't be recovered, our support team will do their best to help you update the email on the EA account, once you've passed the security stage with them.   Click on this guide and scroll to the bottom to find the button that says 'Contact Us' to start a help case. 

    Make sure to have the following information ready.

    • The email address you used to make your EA Account.
    • Any usernames or console IDs (e.g. Xbox Live Gamertags or PlayStation™Network Online IDs) connected to your EA Account.
    • Any invoice numbers from games you’ve bought from our store or product codes for your games.

     

    - EA_Lanna

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  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    22 days ago

    Hi Pro-devil-killer​,

    If you can at all, it's worth trying to recover your email address if it's been hacked. Most email providers provide ways to help recover them, or can try to help you if you contact their support team directly.

    If the email can't be recovered, our support team will do their best to help you update the email on the EA account, once you've passed the security stage with them.   Click on this guide and scroll to the bottom to find the button that says 'Contact Us' to start a help case. 

    Make sure to have the following information ready.

    • The email address you used to make your EA Account.
    • Any usernames or console IDs (e.g. Xbox Live Gamertags or PlayStation™Network Online IDs) connected to your EA Account.
    • Any invoice numbers from games you’ve bought from our store or product codes for your games.

     

    - EA_Lanna

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    14 days ago

    Hi Pro-devil-killer​,

    It's been a while since we last heard from you. Were you able to update the email address on your EA account?

    - EA_Lanna

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hi Pro-devil-killer​,

    I'll go ahead and close this thread since it’s been a little while without a reply. Closing older threads helps us avoid confusion with new issues and ensures everyone gets the most current advice. 

    Hopefully, the shared solutions got things working for you! If not, or if you’d like to explore something new, you’re always welcome to open a new thread.

    - EA_Lanna

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