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21385676's avatar
21385676
Seasoned Newcomer
2 months ago
Solved

I need to remove the email to this account because it no longer exists.

So I want to change my email to my current one and I had forgotten that this account was linked to another email that I delated a while ago. I can't change it because it wants me to send a code to th...
account info
  • danisoff's avatar
    danisoff
    2 months ago

    Hello 21385676​,

    Account related issues can be resolved with the help of EA support. If you are able to prove that it's your account, they will assist you with the process.

    EA Help

danisoff's avatar
danisoff
Hero
2 months ago

Hello 21385676​,

Account related issues can be resolved with the help of EA support. If you are able to prove that it's your account, they will assist you with the process.

EA Help

21385676's avatar
21385676
Seasoned Newcomer
2 months ago

Do you know how long EA support takes? And how would prove that the account is mine? Would remembering the old email address prove it?

  • danisoff's avatar
    danisoff
    Hero
    2 months ago

    I can't comment on the matter since I'm not involved with support, everything should be communicated with the EA support agent for more details.

    From personal experience, the process could take from a few minutes to a few days if you could provide them with the necessary information.

    • 21385676's avatar
      21385676
      Seasoned Newcomer
      2 months ago

      Okay well thanks man for the info! :D

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